Privacy Policy : Buy Essays Online Safely

Privacy Policy Governing our Essay Writing Service


Modified 24 Oct 2018


Privacy Policy: Buying Essays Online Safely

The statements below show constitute our privacy policy relating to what personal information we collect every time you visit the iWriteEssays website and how we treat that information.

We use the that information we collect for improving and customizing the content of our Web Pages in accordance with our clients’ individual preferences. We do not disclose any of the information that we collect for these reasons to any third parties.


Our privacy obligations

Privacy Act 1988 governs our privacy policies. These rules regulate how we use, store, and process, personal information that we collect from you when using our website.

This Privacy Policy also explains how we process 'personal data' about people in the European Union (EU), as required under the General Data Protection Regulation (GDPR).

'Personal information' means information or an opinion about an identified individual, or an individual who is reasonably identifiable. Freelancer's Privacy Policy applies to personal information collected and/or held by Freelancer.

We will review this policy regularly, and we may update it from time to time.


The types of personal information we collect and hold

When you sign up on our website, we collect personal information about you in order to provide our products, services, and customer support. We provide our services through many platforms including but not limited to websites, phone apps, email, and telephone. The specific platform and product, service, or support you interact with may affect the personal data we collect.


How we collect personal information

Information that you specifically give us

In order to use our services, ask you to provide certain types of personal information through our website, applications, online chat systems, telephone, paper forms, or in-person meetings.

When any information is requested, we give you a notice of how we will use the personal information we are asking for. The notice may be written or verbal.

Some of the information we may request, collect, or process include:

  • Account Details- username, password, profile picture.
  • Contact Details- email address, phone number.
  • Location Details- physical address, billing address, time zone.
  • Identity Details- full name, proof of identity (e.g. drivers licence, passport), proof of address (e.g. utility bill), photograph of the user.
  • Financial Information - payment account details (e.g. PayPal email address and physical address).
  • User Generated Content- project descriptions and attachments, bid description, user profiles, user reviews, contest descriptions and attachment, user messages etc.
Information that we collect from others

Users can give permission for us to connect to their account on other platforms to collect personal information. This includes but is not limited to Facebook, LinkedIn, and Google. This Privacy Policy will govern information collected.

Information We collect From Public Sources

In some situations, personal information of users may be collected from public sources.

We may collect or process the following information:

  • Basic Details- username, profile picture.
  • Contact Details- email address, phone number.
  • Location Details- Physical Address, billing address, time zone.
  • List of contacts- email provider address book.
  • User Generated Content- user profile.
Information we collect as you use our service

Our web server collects statistical data that as you browse the website, which includes information about your IP address, the type of browser you are using, your operating system, and access times. We also rely on cookies can be used to customize the content of our Web Pages, based on your browser type, IP address or other anonymous information.

We also maintain records of the interactions we have with our users, including the products, services and customer support we have provided. This includes the interactions our users have with our platform such as when a user has viewed a page or clicked a button.

Some of the information we collect through your website browser include:

  • Metadata- IP address, computer and connection information, referring web page, standard web log information, language settings, time zone, etc.
  • Device Information- device identifier, device type, device plugins, hardware capabilities, etc.
  • Actions- pages viewed, buttons clicked, time spent viewing, search keywords, etc.



Links to other sites

You will encounter links to third party websites on our website. Some of these links are from us, while our users generate others. These linked sites are not under our control and thus we are not responsible for their actions.


How we use personal information

The information we request, collect, and process is primarily used to provide users with the product or service they have requested.

We use that information for the following:

  • to provide the service or product you have requested;
  • to facilitate the creation of a User Contract;
  • to provide support to you;
  • to identify our users in order to prevent fraud;
  • to answer enquiries about our services, or to respond to a complaint;
  • for promotion purposes, unless you have opted out;
  • to conduct research, build, and improve our website
  • to comply with legal and regulatory obligations;
  • we collect any information that is permitted or required by law;
  • for other purposes subject to your consent.


Lawful Use Of Your Data

The 'lawful processing' grounds on which we will use your personal information include (but are not limited to):

  • when a user has given consent;
  • when necessary for the performance of a contract;
  • compliance with our legal obligations;
  • when the information helps us to protect the vital interests of our users or of another natural person.
  • Processing in order fulfil a legitimate interests, where the interest does not infringe on your rights, such as:
  • To remember that a user is in the process of making an order.
  • To remember that a user is signed in.
  • To display the date and time in accordance with the user's time zone.
  • To improve user experience and make web-site navigation more convenient.


When we disclose personal information

Our third party service providers

The personal information of users may be held or processed by our third party service providers who act on our behalf under our instructions.

Our third party service providers include:

  • Cloud hosting, storage, networking and related providers
  • SMS providers
  • Payment processing and banking providers
  • Marketing and analytics providers
  • Security providers


Other disclosures and transfers

We may also disclose your personal information to third parties for the following purposes:

  • to provide the service or product you have requested;
  • if we receive court orders, subpoenas or requests by law enforcement;
  • whenever permitted or required by law; or
  • for other purposes that you consent to.

We are a global company. This means your personal information may be processed by staff in any of our offices in various parts of the world.


Accessing, correcting, or downloading your personal information

You have the right to request access to the personal information we hold about you. We allow you to see the personal information we hold about you without charge. This information can be accessed by logging into your account.

Any information that is not visible in your profile can be acquired by writing to our privacy officer.

You also have the right to request the correction of the personal information we hold about you. Further, you can update your personal details through the user profile page. If you require assistance, please contact our customer support.


Exercising your other rights

You have rights to the personal data we hold on you. However, there may be restrictions on how you may exercise the rights.

You have the right to:

  • opt-out of direct marketing, and profiling for marketing
  • erasure
  • temporary restriction of processing.



A set of appropriate security measures is used to make sure you are protected against loss, misuse, or alteration of information we collect from you.


Will Our Privacy Policy Change in the Future?

We constantly work on updating and improving the website to suit our client's needs. Therefore, our policies continue to evolve because the changes involve the use of new technologies. Please keep track of the policy changes we introduce, by visiting this webpage from time to time, and by being acquainted with the updates in our Privacy Policy.


Future Policy Changes

We reserve the right to change the policies. In the event that any such change is made to the privacy conditions, corresponding policy statements are posted on this page. It is your duty to check our privacy policy page from time to time so to keep yourself updated with any policy changes while you associated with us. We will however make all effort to inform you of any such changes. We will assume that you have accepted our new policies if you continue to use the website after the new policy changes have come to effect following publishing.


To contact our Privacy Officer

If you have an enquiry or a complaint about the way we handle your personal information, or want to exercise your privacy rights to deletion, modification, or viewing the personal information we hold about you, you may contact our Privacy Officer as follows:


By Email: 

For the purposes of the GDPR, our Privacy Officer is also our Data Protection Officer (DPO).