Money Back Guarantee

How Our Service is Different brings you a new and revolutionary service that will help you hire personal assistants (essay writers) to help you write the exact essay that you need! We are different in that we never ask you to pay your writer before the whole paper or a part of the paper is completed and you are 100% satisfied with it! Using our buyer dashboard you can upload escrow money and pay the writer for the parts of the paper that you have approved and have satified that the delivered parts meet your quality standards! Releasing escrow is final! NEVER release the escrowed money for any part of the paper until you have received the work for that part and certified that it meets your quality standards! You cannot get money paid to the writer through escrow. We will assume you are satified with the work when you release escrow for any part of your paper.

Money Back Guarantee TermsTerms Of Our Money Back Guarantee

The Full Balance Of funds in your account, which you have NOT RESERVED for a specific order, are 100% refundable. Please note that we will refund the all funds that you had reserved for a particular order but later decides not to assign to a writer.

We do not refund any amounts you pay for promoting your listing such as "Featured order" fees, "Urgent Project" Fees, and "Non-Disclosure Agreement" Fees" and  Other Order Promotion Fees even if you to not choose a writer to help you with your paper.

Further, our refund policy does not cover any sums of money that you have reserved for a particular order that our writes are working on (Orders In Progress) because cancellation of Orders In Progress and Delivered Orders is subject to our terms of service and revision policies. The amount reserved for an Assigned/In Progress or Delivered Order will only be eligible for withdrawal when the client successfully disputes the quality of the orders they received from our writers by providing valid reasons for cancellation or evidence of poor quality of work as specified in our terms of service. Even where we approve our client's cancellation request, we may charge a certain percent of the project fee (upto 100%) to compensate the writer for the work they had done before they requested cancellation. Please communicate your cancellation request early to prevent wastage of writer's time.

Please note that you can only claim back only that part of the reserved money that you had not paid to the writer using the "escrow payment" button.

In order to claim back the money from your current balance, you need to press "Withdraw Funds" on your personal page (tab "Finance"). You can only refund the money if you current balance is positive. Once you release the full order amount for the order to the writer, the order is considered Complete, and no money will be refunded.

How Our Money Back Guarantee Works

Terms of money back guarantee